Shipping policy

Shipping Policy

Welcome to our store. We are dedicated to providing a fast, secure, and reliable shipping experience for every customer.

Order Processing

  • All orders are processed within 1–5 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • During high-demand periods, processing may take slightly longer.

Delivery Time

Estimated delivery times:

  • United Arab Emirates (UAE): 1–5 Business Days

  • Saudi Arabia: 5–10 Business Days

  • Qatar: 5–10 Business Days

  • Kuwait: 5–10 Business Days

  • Oman & Bahrain: 5–10 Business Days

Delivery times are estimates and may vary due to courier operations, customs clearance, weather conditions, or other unforeseen circumstances.

Free Shipping

  • Free shipping is available on selected products and promotional offers.

  • Shipping charges (if applicable) will be displayed at checkout before payment.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) on selected products and locations within the UAE. Availability will be shown during checkout.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number, allowing you to monitor your order in real time.

Shipping Address

Please ensure that your shipping information is accurate and complete before placing your order. We cannot be held responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

Delays

Although we work with trusted courier partners, occasional delays may occur due to circumstances beyond our control. If your order is delayed, our support team will gladly assist you.

Damaged or Lost Orders

If your package arrives damaged or if you believe it has been lost during transit, please contact us within 48 hours of delivery with your order number and clear photos (if applicable). We will investigate and provide an appropriate solution.

Customs & Duties

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer.

Contact Us

If you have any questions regarding your order or shipping, our customer support team is always ready to help. We are committed to providing you with the best shopping experience possible.

Thank you for shopping with our store. We appreciate your trust and look forward to serving you!